At Multiline we own and host our own VoIP infrastructure. We currently manage VoIP installations that vary from two handsets to over two hundred. Intrastate and/or Interstate; however your business decides to communicate, we have the know-how and infrastructure to provision and support it. This means when you call us:
- We provision your services on Enterprise grade back end systems
- We only recommend handsets and technology that we know works
- We provide the support your business – not a 3rd party
Why you should consider VoIP? – Cost savings and mobility
How? Three simple steps
You decide which Phone and Fax services you would like to port across to VoIP and how many VoIP handsets you will require. You may also decide to choose what services you would like to have enabled on your new IP Telephony system.
If you need to bring across your existing number, you will need to fill out the Port Authority Form and fax it to us. If you would like a new number or a new number range you can skip this step. If you already have VoIP capable handsets you can use them or we can provide you with a quote for handsets. We cannot port numbers that are within a number range.
We will provide you with your new number straight away and your service will be ready for use. If porting across your old number, a temporary number until your number is ported across to VoIP. You clients will not notice any difference in your phone service apart from your calls initially coming from a Private number. Once your original number is ported across it will appear once again on their caller ID.
What features are available and how much does it cost?
Multiline makes it easy for your business to experience what so many others are already experiencing – IP Telephony. With the use of our State based infrastructure we are able to control your IP Telephony environment in real time. If you require a change performed or are having an issue, we can respond quickly to provision or resolve problems – in certain cases whilst we have you on the phone with our technicans.
|Lines||2||4||10||Inbound lines – Outbound not counted|
|Numbers||2||2||100||Bring your own or have new one/s provided|
|Fax Services||yes||yes||yes||Fax to PDF via Email if you have a Fax number|
|Line Hunt Groups||yes||yes||yes||Have calls flow to handsets as you require|
|Voicemail to Email||yes||yes||yes||Receive your voicemail in your Email Inbox|
|Call Management||yes||yes||yes||Manage call forwarding & Answering services|
|Fees & Charges|
|Number Port||$60||Per number. Porting your number to the digital network – one off fee|
|Setup per handset||$60||One off setup fee per handset|
|Line Hunt setup||$60||One off setup fee per group|
|Line Hunt Group||$0||Included free with service|
|Phone Extension||$15||Per handset per month. Includes line / number / license|
|Fax to Email Service||$20||Per Fax Number per month|
|100 Number Range||$40||Per Month. Numbers can be allocated to Fax or Direct Indials|
|Internet Modem configuration||$90||Applicable If separate router / line ordered|
|Additional Handset Ext||$15||Per Month. Incl. Line/ Number/ License – Handset additional|
|IP 331 Handset||$199||2 line General / Basic High Definition handset with PSU|
|IP 550 Handset||$399||4 line Managers High Definition handset with PSU|
|VVX 500 Handset||$439||12 line hires Colour handset with PSU|
|IP 650 Reception||$454||6 Line capable Reception Handset|
|Conference Unit||$810||High Definition Polycom IP 6000 with PoE|